One of the things that I loved about running the Samsung Netbook community site SammyNetbook.com was helping out fellow owners. In fact I’d say the key role of the site was acting as first line community support for people from all over the globe.
I am hoping that this site will ultimately fulfil the same role through both the blog and forum.
However community support is no substitute for official support and there will be times when our community Nexus 7 forum won’t be the appropriate place to help. So it’s good to see that Google have got their Nexus 7 support area up and running already, you can find it at this address.
Interested in getting a preview of the Nexus 7 manual? You’ll find a link on the support page. Just look for the “Nexus 7 Guidebook (PDF)”
Getting help from Google
There are a number of ways to contact the official support channels:
- Contact us: This allows you to pass your phone number to the support team for a call back.
- Troubleshooting: The usual knowledge base type area full of common questions.
- Nexus 7 Guidebook: That’s right why not RTFM for a change!
- Helpline phone number: Give them a call!
Please let us know how you get on and why not share your problem, and hopefully the subsequent resolution, with us in the forum.