Good luck with the support line!
my nexus will not connect to my internet
If you tell us a little more about your setup in the forum we’ll try and help you through it.
How do I get rid of back up files and just not have them altogether
Please post questions to the forum.
Can some one help me please, I kept gettin error messages on my nexus 7 saying xxx app has stopped working. I decided to reboot to see if that sorted the problem, butn
Now my tablet won’t turn on pass the coloured x
Hi Ellen, try posting in the forum, it’ll get more visibility there. Failing to start up can be a battery connection issue, eg loose connection etc. Start a thread and let us know what you have tried (eg factory reset, etc)
hi, my nexus will frequently turn off, not completely off, but kicks me out to the password screen…. likew i said it doea this frequently…. what do i do?
My son received a Nexuz 7 for Christmas and loves it. The problem is he had a pass word where you draw like a diagram. His little brother tried beyond the number of times to try and get into the Nexus. It is totally locked up. It will not accept his password so i have tried to reset the Nexus and start over. My problem is I make it to the step where is says recovery mode but after that I cannot figure out how to get the android robot to appear and find the reset option. It says hold power button down while pusing up on the volume button. I’ve tried that numerous times but it either turns off the nexus or the google comes up and it just sits there. What am I doing wrong??? Please help.
Sorry I meant to say the word google comes up and just sits there.
Hi Ronda, I have posted up some info on how to recover a lost password. Hope that helps. Please post in the forum if you have further problems as you are much more likely to get responses there. YouTube videos are a great guide to doing a factory reset – but you shouldn’t have to do a full reset.
Hi, I am having problems when video recording, it will start to record, but then while recording the screen suddenly goes black and fuzzy. Is this a fault?
Sounds odd to me. Could be worth posting in the forum to see if anyone else has had this.
How do I post on the forum?
There is no phone number on the support page, how do I get in touch with them?
Support number at time of writing is listed as:
United Kingdom 0800 328 6081 9:00 AM to 9:00 PM (Monday – Saturday)
how do I get the camera to work it just cancels or comes up with a blank screen
Please try posting in the forum.
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